Never dealt with such unprofessional, disorganized, and arrogant people that's considered a leasing company! Here's an idea a welcome packet probably would be extremely beneficial..info about trash, parking, or even utilities.You're in the dark from day one. Focus more on helping tenants and less on lawn care. This isn't just poor communication—it's complete mismanagement. Tenants deserve respect and basic clarity not play chase, especially when you're paid to manage someone else’s property.